Call accounting was a boring topic for years, never firing the dealers thoughts. It has been one of those tools we vend without giving it much care.
The software we are using does not bring any trouble, that the contractors have learned to do the installation, and the new customers approve it because they do not know any better.
One of our clients has this web based PBX call accounting website and thinks it terrific. He obligated us to re-install the product onto his new PBX, against my wishes. it lumbered me with extra work to do.
I needed to master how to set it up and use the thing. It was interestingly painless, I believed it would be a large project but it became twenty or so minutes work. After running through the service by myself I found it to be particularly complete, and on visiting the website I discovered that there is amazing income in this product for the dealer.